FAQ

Can I store my luggage?

We offer luggage storage free of charge before check-in and after check-out (same day only) during front desk opening hours (7AM~11PM). Overnights luggage storage costs ¥200 per night per luggage. Please contact our front desk for further assistance.

What time is Check-in and Check-out?

Check-in time is 4PM to 11PM and Check out time is until 11AM.
If your arrival time is later than 11PM, please inform us in advance, as our front desk closes at 11PM.
Please note that your booking will be cancelled if we do not hear from you and you don't arrive by 11PM.

Is it possible to send a parcel or luggage to the hostel?

We accept parcels prior your arrival. Please kindly include your name and arrival date on the shipping label when sending to us. Please be reminded that the parcel without name and arrival date will not be accepted.

What's your cancellation policy?

Our cancelation policies are as below.

NO SHOW (cancellations without notice) : 100% payment
Cancellation made 3 days or less prior to the arrival date: 100% payment

Is parking available?

Unfortunately, we do not have a parking area. We ask our guests to park in a public parking lot around our hostel.

Do you provide a smoking area?

Smoking is not allowed anywhere inside the guest rooms and at hostel facilities (restaurant, front desk, common space). If you would like to smoke, please use the designated smoking area on the staircase. Please ask for details when you check-in.

Does the hostel have a curfew?

No, there is no curfew at our hostel. We ask our guests to use the night entrance during the night when the main entrance is closed (11PM to 7AM). We will inform you the passcoad for night entrance when you check-in.